Contact profiles
Select the customer identifiers and attributes actually required.
Marketing & email · Odoo integration
Connect Mailchimp with Odoo.
Keep mailing audiences aligned with customer data. Radorfa maps your process, configures the data exchange and tests it with your team.
First, we review your processes and systems. Then you receive a proposal with scope and costs.
Start with a feasibility check
We check API access, version and subscription before confirming the integration route.
ERP & CRM
MailchimpData, direction and frequency agreed for your environment.
Where the integration helps
Keep mailing audiences aligned with customer data.
Administration works in Odoo while marketing manages audiences in Mailchimp. We assess which customer fields are useful for an agreed mailing and where permission is recorded. An opt-out needs to remain respected when a customer record changes later.
The first decision is which audience to update and how existing contacts are identified. We include a changed email address and an unsubscribed contact in the trial. This establishes what may change and which preference must remain protected.
We start with the task your colleagues need to complete. Which information is copied today, who checks it and which exceptions occur? Those answers determine the integration scope. We agree responsibilities with the people managing both applications before configuring access or transferring data.
Odoo and your application
How Mailchimp and Odoo exchange data
Relevant customer attributes and agreed Odoo events to Mailchimp. Subscriptions, preferences and opt-outs follow defined source and processing rules.
Preferences
Define ownership and handling of subscriptions and opt-outs.
Events
Pass purchases, returns or customer changes only as agreed triggers.
These are possible data flows. We agree the actual fields, direction and actions after checking both environments.
A practical process example
Relevant follow-up starts with reliable information
A purchase is complete and marketing wants to send suitable follow-up information. We define the event allowed to pass through and its contact preferences. Integration recovery must not start a second campaign, and changed email addresses need to remain identifiable.
The starting point is a recognisable reference, such as an order, customer or file number. We record what has been processed and make failed steps visible. Recovery must continue from the right point without creating another copy of the same transaction.
From requirements to everyday use
From agreed scope to a managed integration.
Map your process
We discuss the required data flow with sales, warehouse or finance. For each piece of information, we define where it originates and which system leads.
Configure and test together
We connect relevant Odoo modules such as Sales, CRM, Inventory and Invoicing. Test orders help us check fields, permissions, returns and duplicate messages.
Deliver and keep track
You receive guidance on operation and error messages. We agree on monitoring, support, maintenance and checks following software updates.
Existing connector or custom development?
We first review what your Odoo version and existing modules provide. Where needed, we use an existing connector, an integration platform or custom API development. Our advice considers your process, costs and ongoing management.
Ready for exceptions
A delayed API, expired access or duplicate message should remain visible. We test retries, duplicate handling and notifications, and agree who follows up on exceptions.
A useful first conversation
Discuss your Mailchimp integration.
Tell us which versions you use, which information should move and where your team loses time. We will discuss a concrete next step.
Frequently asked questions
Clear agreements before we start.
Will it work with my Odoo version and subscription?
We check this first. According to Odoo, external API access on Odoo Online is available on the Custom plan, not Standard or One App Free. For Odoo.sh or self-hosted installations, we assess the version, modules and permissions. The other application may also require an additional licence.
Is this a ready-made connector I can activate?
This page presents implementation options delivered by Radorfa. We assess whether an existing connector is sufficient or custom development is required. We agree the fields, sync direction and exceptions with you; the listed applications are not a promise of connectors you can activate immediately.
What does an Odoo integration cost?
Costs depend on your systems, data flows, data quality, existing modules and required controls. We distinguish configuration, any licences and ongoing management. Share your applications and one concrete process so we can prepare a focused proposal.
Will the integration keep working after an update?
Software updates can change fields, permissions or APIs. We document the configuration and agree how changes are tracked and retested. We also clarify the management and support process for incidents and functional changes.